How do I claim for a pet
Goal
After completing this how-to you will have ...
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What happens next?
Our pack of claims hounds will get to work sorting your claim as quickly as they can.
If they find we need more information we can contact your vet to get it so you can focus on looking after your pet.
We'll keep you updated by text and email to let you know when it's paid or if there are any delays.
When you make the claim you can choose if you want us to pay you or your vet (as long as they've agreed to it), so when it's approved you know where the money is going.
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Track your claim
Log in to My Account to see the status of your claim.
We'll also email you a breakdown of your claim and let you know when it's paid. If you haven't received an email within 72 hours of submitting your claim, it's worth checking your junk or spam folder.
First Step
Begin by ...
Second Step
Then continue with ...
What's Next
This is what was achieved and what was omitted in this how-to.